Smith+Nephew to deploy AI-led Employee Experience Solution from Applaud

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Press Release

Applaud, the leading HR portal announces that Smith+ Nephew, global medical technology leader is to use its AI-enable employee experience platform to enhance HR services and support for its 18,000 employees.

The Applaud platform will enable Smith+Nephew to offer a unified, personalized knowledge hub for every employee, drawing information and resources from across multiple sources, including Workday and Service Now. This AI-led solution will significantly simplify how employees access information and empower them to find what they need to support them in managing their roles and careers and accessing support and development resources. By implementing Applaud’s technology platform, Smith+Nephew is expected to benefit from:

  • Creating a seamless experience: Delivering a consumer-like, intuitive experience for all employees across the global workforce.
  • Simplified HR processes: Removing frustrations associated with current systems and saving valuable employee time.
  • Empowered HR teams: Freeing HR professionals to focus on strategic initiatives instead of administrative tasks.

Michele Martin-Taylor, VP HR Solutions and Employee Experience at Smith+Nephew, says “We’re excited to partner with Applaud to redefine the employee experience for our people. We want everyone at Smith+Nephew to feel empowered, productive, and supported by technology that caters to their needs. That’s the future we’re building with Applaud”.

Martin-Taylor continues, “By simplifying HR processes and freeing up our HR teams, we can truly focus on what matters most: our culture of care, collaboration, and courage.”

Ivan Harding, Co-Founder and CEO of Applaud, adds, ” We’re honoured to partner with Smith+Nephew, a company that prioritises putting employees first as much as we do. Together, we’re pushing the boundaries of the employee experience, not just in medical technology, but across all industries. This partnership is a game-changer, and we can’t wait to see the positive impact it has on Smith+Nephew employees.”

For more information, visit the Applaud website.

Notes to editors

About Smith+Nephew
Smith+Nephew is a portfolio medical technology business focused on the repair, regeneration and replacement of soft and hard tissue. We exist to restore people’s bodies and their self-belief by using technology to take the limits off living. We call this purpose ‘Life Unlimited’. Our 18,000 employees deliver this mission every day, making a difference to patients’ lives through the excellence of our product portfolio, and the invention and application of new technologies across our three global business units of Orthopaedics, Sports Medicine & ENT and Advanced Wound Management.
Founded in Hull, UK, in 1856, we now operate in more than 100 countries, and generated annual sales of $5.5 billion in 2023. Smith+Nephew is a constituent of the FTSE100 (LSE:SN, NYSE:SNN). The terms ‘Group’ and ‘Smith+Nephew’ are used to refer to Smith & Nephew plc and its consolidated subsidiaries, unless the context requires otherwise.
For more information about Smith+Nephew, please visit www.smith-nephew.com and follow us on X, LinkedIn, Instagram or Facebook.
About Applaud
Applaud is the employee experience platform that brings everything enterprise companies need to deliver an awesome digital employee experience into one place. Our award-winning platform helps businesses leverage the tools they already have that are powerful alone, but better integrated. Being entirely no-code means HR can drive innovation rather than chase it.
With Applaud, employees come first. Every experience is customised and teams are connected through powerful workflows. Whilst HR still gets the insight they need to accelerate people performance.
Create digital employee experiences fit for tomorrow. 

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