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Suresite addresses unattended market needs as contactless payment device solution goes live

Leading forecourt retail specialist Suresite Group has announced its new ‘unattended’ contactless payment solution is now live, and has exceeded initial demand expectations, positioning the company as a pioneer for this largely under-served market.

Thanks to a strategic partnership with payment solutions provider Vianet in late 2022, Suresite has developed a solution to meet the rising demand for unattended card transactions and the increasing appetite for contactless payment solutions among consumers. Juniper Research’s latest Contactless Payments research predicts contactless transactions will grow 130% globally in the next five years, taking the market size from its current $4.7tn to $11tn in 2027.

The launch of this new payment solution marks a significant milestone for Suresite Group, providing momentum to penetrate new markets, such as vending.

Nick Horne, sales and commercial director at Suresite Group, says: “In today’s economic climate, cost savings, smart decision-making, and efficient operations are essential for businesses to navigate financial pressures and uncertainties. As a result, automated retail businesses are on the rise, driven by changing customer expectations and experiences that require an evolution in payments. Thanks to our focus on innovation and customer-centric solutions, we’ve been quick to identify and address these evolving demands with this new launch, which is already taking us into new verticals.  With the ability to accept payment via contactless devices at any unattended site, we’re providing customers with the prospect of ‘more-sales-less-cost’, which – excitingly – puts us at the forefront of a growing industry that’s been largely under-served and overlooked.”

The new solution sees the firm’s market-leading acquiring services join forces with Vianet’s contactless payment solution hardware, which is available in two versions, the Smart Contact and the Smart Contact Pro – making it an exciting option for merchants too.

With zero hardware costs, customers benefit from a competitive, user-friendly and highly secure payments solution able to futureproof most unattended solutions such as washing machine services, coffee machines, charging points, and unmanned jet washes and air and vac stations.

Demand has been high in the initial weeks following the go-live date, with customers impressed by a number of key benefits. These include:-
– the hardware is highly secure being PCI level 1 certified
– transaction fees are competitive
– customers can receive cash in their bank from 24 hours
– there are additional capabilities to advertise other services

What’s more, with direct access to a first-class engineering team, 24/7 tech support and Suresite’s 5* feefo-rated customer service team, customers have also been impressed by the comprehensive level of support on offer.

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Nick Horne: With the ability to accept payment via contactless devices at any unattended site, we’re providing customers with the prospect of ‘more-sales-less-cost’

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Notes to editors

Notes to Editors About Suresite Group Established over 25 years ago, Suresite Group provides a range of business critical operational services for Fuel and Convenience Retailers. Suresite market leading Payment and data solutions, Wetstock management, Training and Health & Safety compliance help over 3,000 stores across the UK run businesses more effectively. Suresite Group customers and partners include Barclays, Worldpay, Timico, Feefo, American Express, Sponge, Greenergy, Cost Cutter, Jet, and others. Suresite’s Vianet announcement comes hot off the heels of a key partnership with leading fuel and retail service provider TSG UK, which saw the introduction of a new P2PE enabled payment terminals for forecourts launched. Both partnerships align with Suresite’s unswerving commitment to driving innovation, adapting to fast-changing markets, and bringing more results-driven solutions to their customers.
About Vianet Vianet Group was established in 1995 and has been an AIM listed business since 2006. With over 300 customers including a number of global blue chip companies and more than 230,000 devices connected to our platforms, our experience and knowledge combine to form a powerful technology and insight capability that few can match.

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