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Russell Scanlan Welcomes Training & Competence Manager with More Than 20 Years’ Experience

Nottingham heritage brand and leading insurance broker, Russell Scanlan, has appointed Hilary Rockley as Training & Competence Manager to help expand the extensive internal training programme and ensure the company exceeds all Financial Conduct Authority (FCA) compliance regulations.


Hilary joins the firm, which is based at Wellington Circus in Nottingham City Centre, following more than 20 years in the insurance industry, working in roles in client administration for both financial services and insurance broking sectors. Her experience in managing client and staff relationships, positions her well for continuing to facilitate the professional and personal progression of the team.


On her appointment, Hilary said: “Over the course of my career, I have recognised the importance of continuous training to expand skillset and maintain consistency across a company. This is something that Russell Scanlan does very well, so I’m really looking forward to applying my knowledge to strengthen the team and drive the business forward.


“Internal career progression is so important to Russell Scanlan because it is a brokerage that must comply to FCA regulations on competency, as well as Chartered Insurance Institute (CII) chartership guidelines. The company also emphasises the importance of having a nurturing team culture, which is something it’s renowned for in the local business community.


“To preserve and exceed these standards, my role will be to further the company’s training policy, facilitate external training provided by the CII, and ensure the competent and collaborative approach of the team is maintained.”


Managing Director at Russell Scanlan, Bryan Banbury, adds: “It is with our pleasure that we welcome Hilary to the team. Over the past 18 months, we have seen the addition of new clients, coupled with new team members as we enter a period of exciting growth. Training and establishing a supportive working environment have been, and will continue to be, a key part of this growth. We look forward to watching Hilary use her portfolio of industry experience to help propel the team forward.”


Russell Scanlan is Nottingham’s longest established insurance broker for the city and the region – celebrating its 142 years in operation. The firm has also recently been awarded chartered status by the Chartered Insurance Institute (CII) for the sixth year in a row – one of only a handful of brokers in the East Midlands.

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Hilary Rockley, Training and Competence Manager at Russell Scanlan

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Notes to editors

Russell Scanlan was established in Nottingham in 1881 and its head office is still located at its heart, at the historic Wellington Circus. The business has a large client portfolio that has expanded across the UK, serving the nation’s corporate and small business sectors. The business also has a reputation for developing new, specialist products for growing commercial sectors such as Masterbrew, for the brewing and distillery trade. Russell Scanlan is renowned for exceptional customer service delivered by trusted and experienced team members. Russell Scanlan is a member of UNA, the national alliance of independent brokers. Interviews and comment: There are a number of industry experts at Russell Scanlan able to provide comment and opinion on issues that face businesses of all sizes and operating across a number of industries. Please contact, Isabel Jones at Eden PR on 0115 958 8850 or at [email protected].

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