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Lone Workers In Healthcare a Priority for Vismo In its New Partnership With RapidSOS

The Vismo and RapidSOS partnership focuses on providing situational awareness for lone workers in an incident, through real-time audio recordings and a direct connection to local emergency responders when employees feel unsafe or are in an emergency

18-9-2023. Vismo, a specialist in employee tracking, monitoring and safety solutions, has announced a partnership with RapidSOS, the intelligent safety platform that securely links life-saving data from 500 million connected devices, apps, and sensors to RapidSOS Safety Agents, 911 telecommunicators, and first responders. The partnership provides United States-based lone workers in healthcare with more immediate access to first responders whenever and wherever they feel unsafe or are in an emergency.

“Vismo will reach out to employers in healthcare to offer them the best possible way of protecting staff when they are lone working,” says Vismo CEO Craig Swallow. “Employees in the sector face particular risks when working on their own with patients they may not know or, in some situations, are not able to fully trust. Together with RapidSOS we can offer them a very high level of protection.”

Through its platform, RapidSOS provides intelligent data that supports more than 15,000 first responder agencies worldwide.

The partnership enables users of the Vismo App, provided to staff by employers, to get advice – and direct, emergency help – whenever required. That could be when they are feeling unsafe or at risk, including being in a life threatening situation at work or when traveling to and from work. All they have to do is press the app’s panic button on their phone, tablet, laptop or satellite phone or satellite tracker, regardless of where they are in the U.S., 24/7.

“Crucially, the satellite options mean lone workers can get help when out of range of a cell tower,” says Swallow.

“Any response delay can be costly or put the employee at greater risk,” he adds. “Our partnership sees Vismo use RapidSOS technology to address this issue and gather data and information to provide extra context to an incident. In return, app users are better protected with a more immediate and appropriate response from the emergency or other services.”

How it works

The partnership works for employees who have downloaded the Vismo App on their phone or other device. When its panic button is pressed, the app automatically sends the user’s name, contact information, location and a 10-second audio clip of the ensuing situation to the Vismo secure portal, which immediately shares the information with the RapidSOS platform.

“This real time collaboration assists at-risk employees more effectively,” says Swallow. “Any or all of this can be crucial to ensuring a positive outcome for those at risk and also helps reduce reputational brand damage and other costs for the employer.”

“RapidSOS has a track record of bringing life-saving technology and innovation to Public Safety,” says Indranil Chatterjee, Chief Revenue Officer at RapidSOS. “Working to transform emergency response requires a partnership approach, and we continuously look for industry leaders such as Vismo to integrate with RapidSOS.”

The app is available for use, with immediate effect, to employees of organizations that use Vismo in the U.S. regardless of their geographical location. Vismo is proven worldwide and used by many Fortune 500 companies, which use it to ensure the safety of their nationally and globally traveling staff.

About Vismo

Established in 2012 with offices in York, UK, and New Jersey, USA, Vismo provides location monitoring and safety solutions to more than 300 client organizations, helping protect more than 450,000 Vismo App users globally.

About RapidSOS

In partnership with public safety, RapidSOS has created the world’s first intelligent safety platform that securely links life-saving data from over 500 million connected devices, apps and sensors directly to safety agents, 911 and first responders.

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RapidSOS in action via the Vismo App's panic button

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