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Business Stream Announces New People Director

New hire heads up triple appointment to leadership team

ONE of the UK’s biggest water retailers has appointed a highly experienced People Director as part of a triple appointment to further strengthen its executive leadership team.

Gail Cockburn has joined Business Stream having spent close to 20 years with the country’s leading whisky distributor, Edrington UK – where she held the post of Human Resources Director.

A Fellow of the Chartered Institute of People Development, Gail has been appointed to develop and deliver the company’s new People strategy as well as oversee the company’s dedicated people and development function.

Commenting on the appointment Gail said: “I’m passionate about the company’s vision to make a positive difference and hope to bring a lot of experience from my previous positions to help guide and shape Business Stream’s already progressive approach to providing an inclusive and supportive environment for its people”.

Gail’s appointment follows two other appointments to the senior leadership team. Amanda Scovell has been promoted to Director of Operations after three years as Transformation Business Lead and with over 20 years of working within the water industry.

While Tom Abel has been promoted to Director of Sales after six successful years in his previous role as Head of Commercial Development. Prior to Business Stream, Tom held several senior positions within both the tech and professional services industry.

Jo Dow, Chief Executive of Business Stream said: “Gail, Amanda and Tom will all bring immense value to our senior leadership team. We have an ambitious growth strategy and these three new appointments will help ensure we’re even better placed to achieve our goals.”

Business Stream has its headquarters in Edinburgh, as well as a presence in Worthing, West Sussex and in Bradford, West Yorkshire. It’s guided by its ambitious vision to make a positive difference (MAPD) to its customers, its people, the environment and local communities.

Since launching that vision in 2019, the retailer has introduced more than 30 initiatives, several of which have contributed to its latest reduction of 50% in carbon emissions over the past year. While the company achieved a 25% reduction in 2021-22, the 2022-23 figure, which has been externally verified, is a significant step toward Business Stream becoming net zero by 2030 – well ahead of the Scottish Government’s 2045 target.

In recognition of its efforts to operate as a responsible business, the retailer was awarded a Gold rating by global sustainability assessors, EcoVadis, in November 2022, placing it within the top 5% of companies measured across four key sustainability areas – the environment, sustainable procurement, labour and working conditions and ethics

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For further information contact Chris Fairbairn or Louise Thompson at Holyrood PR on 0131 561 2244 or [email protected] Notes to Editors About Business Stream • The Scottish retail water market opened in 2008. The English retail water market, which opened in April 2017, paved the way for over 1.2 million businesses and public bodies in England to be able to choose their water retailer. • The company is a wholly-owned subsidiary of Scottish Water with its own board and independent management team. It was formed in 2006 with the goal of providing a first-class service for business customers on the opening of the competitive market in Scotland. • In 2019, Business Stream launched its vision to make a positive difference to its customers, its people, the environment and local communities. Since then the company has introduced over 30 new initiatives to help bring its vision to life. This includes working in partnership with Business in the Community and Career Ready to deliver volunteering and mentoring programmes; delivering a tree planting programme and reducing its carbon emissions by 50% (between April 2022-23); introducing a raft of measures to support its colleagues’ health and wellbeing; and launching a range of ways to help its customers reduce their water use and cut costs. • Business Stream’s latest Sustainability Report can be found here: For more information see, @Business_Stream on Twitter or the company’s profile on LinkedIn.

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