Small Businesses Can Help Reduce Payment Delays with Payment Links

Editorial Brief
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Ecommpay has introduced Payment Links in its small business offering to help reduce payment delays for services rendered. This no-code solution allows businesses to send payment links via email, text, or social media, enabling quicker payments and improving cash flow. A survey by Ecommpay found that 55% of UK consumers prefer using payment links, highlighting its potential to ease payment processes for small businesses.

EDITORIAL INSIGHT: Context, industry insight and market perspectives of this news story

Payment delays remain a persistent issue for many small businesses, particularly those operating without a physical point-of-sale system. For sole traders and micro enterprises, the gap between completing a job and receiving payment can create cash flow pressures and administrative headaches.

Digital payment solutions designed for ease of use, such as no-code payment links, offer a practical way for small business owners to streamline collections and reduce reliance on traditional bank transfers or in-person card payments. For businesses with limited IT capacity, tools that simplify invoicing and payment tracking can be especially valuable in managing day-to-day operations.

Story Ideas
Economic impact

Impact of Payment Delays on Small Business Cash Flow

Payment delays can significantly affect the cash flow of small businesses, leading to financial instability. Ecommpay's introduction of Payment Links aims to mitigate this issue by offering a no-code solution that speeds up transactions.

Target audience
business-finance
Story potential
7/10
Consumer trend

Consumer Preferences in Payment Methods for Small Services

A recent survey by Ecommpay reveals that over half of consumers prefer using payment links for transactions with small businesses, indicating a shift in payment method preferences.

Target audience
consumer-lifestyle
Story potential
6/10
Press Release

London 1st October 2026

Ecommpay small business proposition includes Payment Links to make it easy for customers to pay invoices 

Tackling the challenge that faces many small businesses – waiting for payment after the service has been delivered – global inclusive payments platform, Ecommpay, includes its Payment Links solution in its small business proposition.  As Luke Pierce Ionides, small business champion at Ecommpay explained, the no-code solution helps cut out the risk of payment delay for the wide variety of small businesses that operate on the basis of payment once the job is done.

“If you think about the myriad of micro enterprises that don’t accept credit card payments at point of sale – from mobile hairdressers to building trades and even window cleaners – there’s often that moment when they’ve done the job and then wait with bated breath for the customer to make the payment. It’s not great for their cash flow, and it’s embarrassing to have to chase up payment.

“With our Payment Links solution, which is integrated in the Ecommpay for Small Business service, the merchant can create a payment link and send it to the customer by email, text, WhatsApp or even social media, so there’s no reason for delay. And our recent survey[1] of UK consumers has identified that payment links were cited as a preferred method of payment by 55% of respondents.

Ecommpay survey – preferred method of payment to trades:

  • Payment links – 55.48%
  • QR code – 20.49%
  • Bank transfer – 24.03%

Ecommpay Payment Links is a no-code solution built with industry-standard security measures, that enables merchants to accept payments quickly by sending a payment link- funds are typically received within one business day, subject to settlement terms.. The links are generated from the Ecommpay merchant dashboard and reduce the need to take bank or credit card details over the phone, which is known to make some customers uncomfortable. It also eliminates the need to wait for the customer to do a bank transfer.

There’s no need to build a payment page, which is critical for small businesses that simply don’t have the IT resources or budget. And the real-time status tracking means the merchant can immediately see which invoices haven’t been paid in order to send reminders.

[1] Ecommpay surveyed a small group of consumers (71) who buy services from small business trades to identify the preferred payment method.

Notes to editors

Ecommpay Press Office: Wendy Harrison/Clare Watson at HSL Ecommpay for Small Businesses Ecommpay for Small Businesses is available to UK-registered businesses selling goods or services online who have been trading for a minimum of six months, have less than 2 million euros in annual revenue and fewer than 10 employees. All applications are subject to regulatory checks including identity verification, anti-money laundering screening, and business assessment. Not all applications will be accepted. Go-live timescales are indicative and apply to eligible merchants following successful onboarding. Ecommpay reserves the right to decline applications that do not meet its acceptance criteria. About Ecommpay: Redefining Payments for Global Growth Ecommpay is a truly inclusive global payments platform designed to empower businesses and drive growth. Founded in 2012 and headquartered in London, Ecommpay offers global and local acquiring, 100+ payment methods and comprehensive payment processing and orchestration—all accessible through a single, seamless API. Ecommpay continuously builds essential capabilities like orchestration, open banking, recurring billing, and direct debits directly into its platform, therefore eliminating the need for third-party systems, streamlining operations, reducing costs, and minimising friction for clients. Unlike traditional providers, Ecommpay views itself as a partner committed to ensuring client payments flow smoothly whilst optimising every transaction for maximum value. Promoting financial freedom, accessibility, and empowerment for all, the Ecommpay platform is designed to make it easy to connect to global financial ecosystems, ensuring secure, convenient payment options that enhance the digital economy worldwide. Ecommpay UK Ltd is authorised by the Financial Conduct Authority (FCA) under the Payment Services regulation 2017 for the provision of payment services. Ecommpay is a fully licensed principal member of Mastercard and Visa, and its payment platform has been certified to Level 1 PCI DSS.

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