Reply Introduces Reply Immersive Experience: A Space Where Artificial Intelligence and Immersive Technologies Bring Multisensory Brand Experiences to Life

Editorial Brief
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Reply has launched the Reply Immersive Experience, a smart room using AI and immersive technologies to create interactive, multisensory environments for exploring products and narratives. The first format, AQUA by Christian Mandura, debuts on 21 October 2026 in Turin, combining fine dining with AI and storytelling as part of the Buonissima event. This initiative allows brands to engage audiences through sensory experiences, with AI coordinating projections, audio, and lighting to adapt to audience interactions.

EDITORIAL INSIGHT: Context, industry insight and market perspectives of this news story

The launch of Reply Immersive Experience highlights ongoing experimentation in the intersection of artificial intelligence, immersive technology and experiential marketing. By integrating multisensory environments with interactive digital content, the project aims to offer brands new ways to engage audiences beyond traditional product displays or events.

While the debut format, AQUA by Christian Mandura, is positioned as a high-concept event within Turin’s Buonissima festival, the underlying technology is designed for broader application in retail, design, and brand storytelling. For businesses, the potential lies in creating tailored, interactive experiences that can adapt to different audiences and objectives, reflecting a wider interest in experiential formats within the events and retail sectors.

Story Ideas
Consumer trend

Cultural Impact of Multisensory Brand Experiences

Exploring how immersive experiences like AQUA influence consumer engagement and brand storytelling, potentially transforming how companies interact with audiences.

Target audience
consumer-lifestyle, business-finance
Story potential
7/10
Technology

AI and Immersive Technology in the Culinary Arts

The collaboration between chef Christian Mandura and GenAI Cooking introduces a new way of menu development using artificial intelligence, showcasing how technology can innovate fine dining experiences.

Target audience
technology, food-drink
Story potential
8/10
Press Release

TURIN, Italy – 21 October 2026

The first format, AQUA by Christian Mandura, debuts on 21 October 2026 as part of Buonissima in Turin, with a six-act performance combining fine dining, artificial intelligence and storytelling.

Reply [EXM, STAR: REY] introduces Reply Immersive Experience, a multisensory smart room that combines artificial intelligence and immersive technologies to create environments where audiences can explore products, interact with digital scenarios and take part in stories that unfold in the space around them. Images, sound, lighting and settings transform in real time, adapting to the experience and audience interactions.

Reply Immersive Experience enables brands to bring the stories behind their identity and products to life through first-hand experiences that engage the senses and make audiences an active part of the narrative. The same technology infrastructure can support product presentations and product configuration in retail and design, as well as narrative experiences, events and performances, adapting content, settings and ways of participating to the objectives of each project.

An AI orchestration system coordinates 360° wall projections, spatial audio and lighting, integrating them into the experience as it unfolds. Through voice interaction, participants can explore content and help shape how scenarios evolve, according to the interaction options defined for each format.

Created by Infinity Reply, the Reply Group company specialising in real-time 3D and immersive technologies, Reply Immersive Experience comes to life at Reply House, the Group’s new headquarters in Turin, with its first format: AQUA by Christian Mandura.

AQUA debuts on 21 October 2026 as part of Buonissima, the Turin event that brings together gastronomy, art and beauty. It is a six-act multisensory performance in which fine dining, artificial intelligence and storytelling meet around the same table. The narrative unfolds alongside the menu: images, sound and light transform the space course by course, accompanying each act of the gastronomic journey with a dedicated setting.

In this first format, artificial intelligence also contributed to the creation of the menu, developed through a collaboration between chef Christian Mandura and GenAI Cooking, a tool created by Machine Learning Reply, the Reply Group company specialising in artificial intelligence. Built on a multi-agent architecture, the system assigns research, ingredient selection and recipe development to specialised AI agents. Their contributions are progressively refined through the exploration of combinations and techniques, resulting in a cohesive menu concept that the chef interprets in the final dining experience.

To learn more about Reply Immersive Experience and its first format, AQUA, visit: Reply Immersive Experience

Notes to editors

Reply Reply [EXM, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply defines and develops business models enabled by the new paradigms of AI, Big Data, Cloud Computing, Digital Media and the Internet of Things. Reply provides consulting, system integration and digital services to leading industrial groups in the telecoms and media, industry and services, banking and insurance, and public administration sectors. www.reply.com Media contacts Fabio Zappelli [email protected] Tel. +390117711594 Irene Caia [email protected] Tel. +39 02 535761 Image supplied by Reply.

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