CREATIVE agency Milk & Tweed has brought in four new members of staff at the end of a record-breaking quarter, with another vacancy being advertised.
The Wiltshire agency, which specialises in website, brand and logo design and digital marketing, has been buoyed by a surge in new clients. Creative Director Jake Jeffries said the extra resource is needed to maintain his high standards of customer service.
“We’ve had a really good quarter, which reflects the amount of work we’ve been putting in to win new business,” he said. “One of the things that keeps us busy is the service we offer so we need these new people to bring our team up to 15.”
Already in the team at its office in Chippenham are Digital Designer Jon Francis and Digital Marketing Executive Chloe Hughes, while Junior WordPress Designer Matt Hatton is working remotely.
Mr Francis, 31, of Chippenham, said he moved to Milk & Tweed from another agency to broaden his experience and hone the skills he has already developed. He joins the agency’s team working on web design, social media graphics and web support for clients. He is also working on client liaison and project management.
“Working with a whole range of clients in different industries excites me, which is why working for an agency is my preference,” he said. “Milk & Tweed is a very vibrant place to work and very culture-driven but there’s also a high standard of work demanded, which I like.”
Miss Hughes, 25, of Swindon, worked as an in-house copywriter and in digital marketing for two companies before joining Milk & Tweed. She is writing website and blog content and working as an account manager, acting as the key contact for clients. “I’m also doing some social media management and SEO optimisation. It’s really varied, which is exciting, ” she said. “I really enjoy having the customer-facing element, you get to speak to so many people from different businesses.
“I feel like I’m learning a lot because you pick up new things all the time.”
Mr Hatton, 28, of Teeside, has been building websites as a freelancer but jumped at the chance to join the agency. “It’s good being part of the team and they are always there offering support if I need it,” he said.
He relishes the challenge of turning designs into fully functional websites. “I find it quite challenging and exciting, it allows me to be quite creative because there are so many different ways to do a certain section of a design and it’s about how you interpret that when you are building the site,” he says.
Also joining the team shortly is Web Manager Jon Mynette and another Digital Marketing Executive is being recruited.
Mr Jeffries said finding and bringing in new talent is a challenge but the agency’s growing reputation is making recruitment easier. “We are always interested in talking to talented people and we are becoming known not just for the breadth and quality of our work but also for the culture in the office,” he said.
He recently launched an Enterprise Management Initiative, which may entitle staff to shares in the company after they have been there for five years. “Having someone in a junior role who qualifies for the scheme is a great incentive for everyone because it shows the rewards are not just there for senior staff,” he said.
The new recruits said they have settled in quickly. “The team really does make the job enjoyable, they are great fun and the office has a real community feel to it,” said Miss Hughes. “The fun of being here and being surrounded by everybody is the best thing for me, it’s an exciting place to be.”
Find out more about the agency’s services by searching for Milk & Tweed.