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Psychological symptoms of menopause often misdiagnosed leading to impact on employers

Digital health app Peppy, is warning employers that they risk the absence and resignation of menopausal staff if the psychological symptoms of the condition are not properly recognised and treated. The organisation believes that while many employers have taken great strides in recognising the physical manifestations of menopause – such as hot flushes – the psychological impacts are still under-recognised, often misdiagnosed and therefore wrongly treated, leading to a greater impact on businesses.

Types of psychological symptoms and misdiagnosis

Memory loss, low self-esteem, disturbed sleep, poor concentration and feelings of dread, anxiety and rage are all commonplace in staff experiencing the menopause. The most common misdiagnosis of these symptoms is depression with many people being wrongly treated with anti-depressants or sleeping tablets.

When an individual’s menopause symptoms are misunderstood or mismanaged, it means that normal workplace tasks and activities such as writing a report, attending a meeting, or giving a presentation can feel uncharacteristically overwhelming. This can lead to unnecessary staff absences and potential resignations if staff feel unable to cope in the long term.

Kathy Abernethy, Director of Menopause Services, Peppy said: “Menopausal symptoms can have an unexpected impact on the mind and mood of employees and so it’s vitally important that employers understand the physical and psychological effects as they can be unsettling and have just as much impact on work, relationships and daily life as the better-known physical symptoms.”

Employee awareness

As well as improving awareness of the psychological symptoms of menopause amongst the HR department and line managers across an organisation, it’s important to encourage better understanding amongst all staff because employees may not always recognise the symptoms either. Peppy’s experience shows that employees who are going through menopause can themselves associate the symptoms with mental health issues or even worry about degenerative conditions such as dementia.

Kathy Abernethy concluded: “With it becoming increasingly difficult to get a GP appointment, employers have a great opportunity to step in and support their menopausal staff so that they can receive timely and specialist support from practitioners who are experts in the field and have a greater depth of knowledge about both the physical and psychological aspects of menopause. Not only will this directly improve the quality of life for their staff but there will be a great deal less disruption for the employer too.

“There is nothing to lose and everything to be gained from having a workforce better educated about menopause including both the psychological impact of the conditions and the potential for misdiagnosis.”


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–        Ends – For further information please contact: Sharon Mason SMUK Marketing and PR [email protected] Mob:07747 611773 Land:01252 843350 Notes to editors Peppy provides fertility support to employees of a number of companies, including Clifford Chance, Wickes, Mace, Edelman and Gerald Eve. About Peppy Peppy is a digital health app that is pioneering health support for employees, serving under-served areas of healthcare. These include family and reproductive health – trying to start a family, becoming a parent and going through the menopause – and a first-of-its-kind men’s health service. When an employer gives its people Peppy, it gives them unlimited access to experienced practitioners over live chat, live events and live virtual consultations, ensuring they have access to the information, answers and personalised support they need, tailored to their individual circumstances. Over 250 leading UK employers and over 800,000 employees have access to life-changing support with Peppy, including Clifford Chance, Marsh McLennan, Santander, the University of Sheffield and Wickes.

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