New Book Untapping Innovation®: An R&D playbook for products and stories that sell

Image credit: Image provided courtesy of Untapped Innovation

Editorial Brief
At a glance: AI-assisted overview, optimised for journalists, search & news aggregators

Three former Procter & Gamble R&D experts, Deirdre Walters, Sally Kemkers, and Suzanne Allers, have released a book titled "Untapping Innovation®," which offers practical tools to improve the success rate of consumer product launches. The book provides insights and strategies to help R&D teams make better decisions, connect products with users, and accelerate time to market. This guide aims to reduce the high failure rate of new product launches by aligning R&D, marketing, and leadership efforts.

Press Release

LONDON, UK - 2nd June 2026

Innovating today is harder than ever: 75-85% of consumer product launches fail. New book, Untapping Innovation® (Practical Inspiration Publishing), by three former Procter & Gamble R&D experts, provides practical, flexible tools that help teams make better decisions earlier, ensuring products connect with the people they’re designed for.

Grounded in decades of hands-on experience inside global consumer goods companies, authors Deirdre Walters, Sally Kemkers and Suzanne Allers give R&D innovators simple, agile and reusable tools to unearth deep user insights, translate them into winning products and tell stories to connect them with users in a way that resonates.

After leaving Procter & Gamble in 2012, Walters, Kemkers and Allers started Untapped Innovation to help CPG giants develop breakthrough products and stories. Now their book, Untapping Innovation®, condenses their knowledge, insight and experiences that have shaped some of the world’s biggest products and brands into a handbook to reduce rework, focus investment, accelerate time to market and translate technical excellence into products that succeed.

Organised into four parts, Untapping Innovation® is designed as a practical guide to act as a partner in the reader’s innovation journey, making it easier, faster and more rewarding.

In the first part, the authors set the scene and discuss why so many innovations miss the mark and the root causes of this. Exploring specific R&D challenges, this section addresses what could be done to improve innovation rates of success. The second part introduces the solution through their Connected R&D Playbook, explaining how linking products more closely to the people who will use them makes all the difference. Part three is the playbook itself, a practical guide to take readers through the eight agile tools. This section also comes complete with thorough case studies and the authors’ personal tales from the frontline, along with top tips to help teams make the most of the tools highlighted. Finally, part four looks at how to put this into practice, and how trends like AI are shaping the future of R&D.

Untapping Innovation® is a must-have guide for R&D professionals, cutting through the complexity of product development and dissecting how to turn deep consumer insights into faster innovation, stronger user understanding and successful decisions. With the energy, creativity and expertise that goes into R&D, Walters, Kemkers and Allers provide a capability handbook which supports and solidifies the huge effort that goes into developing new products, offering tools to align R&D, marketing and leadership around what truly matters in an era that is more demanding than ever.

Untapping Innovation: An R&D playbook for products and stories to sell® is available on Amazon and in all good bookshops from 2nd June.

Notes to editors

About the authors: Deirdre Walters, Sally Kemkers and Suzanne Allers are founding partners of Untapped Innovation, a global agency helping R&D teams at companies like PepsiCo, P&G, Unilever, and Reckitt create breakthrough products and compelling product stories. Having met at Procter & Gamble, they combine expertise in user psychology, product insight, and commercial strategy. They all have degrees in science with additional diverse experience – Suzanne’s scientific PhD, Sally’s consumer insight background, and Deirdre’s experience in manufacturing and marketing – helping them bridge R&D and business functions. Since launching Untapped Innovation in 2012 and working with CPG clients, they have honed their innovation skills while also co-founding STEM Untapped, a non-profit supporting underrepresented students in STEM. About the book: Launch date: 2nd June 2026 Hardback: ISBN: 978-1-78860-951-7 Price: £34.99 (Hardback); Paperback: ISBN: 978-1-78860-952-4 Price: £24.99 Quote:Untapping Innovation provides practical methods that help R&D cut through ambiguity and create solutions where real user need meets scientific feasibility.” – Cathy Pagliaro, People and Innovation leader, Board Director, ex. P&G Global R&D Director “Cuts through complexity and shows how to turn deep consumer insight into faster technology development.” – Austin Lally, CEO, Verisure “Filled with practical frameworks and tools that ground product innovation in deep customer understanding.” – Dan Olsen, entrepreneur, consultant, author, speaker and expert in product management at Olsen Solutions

Get more news like this

Get more news like this on Google. Set News By Wire as a ‘Preferred News Source’ to get quicker access to news that’s important.

All done!
Thank you for subscribing.

Email Subscription