Trenton-based emergency nurse, consultant, and speaker, Carol Faria, RN, is making waves in the healthcare industry with the release of her new book, Crisis to Clarity: How C.O.M.M.U.N.I.C.A.T.I.O.N.S. Transform ER Efficiency and Team Results. This insightful and practical book offers an innovative communication framework designed to improve teamwork, reduce errors, and enhance efficiency in high-pressure hospital environments.
Drawing from years of frontline experience in emergency departments across Ontario and British Columbia, Faria brings a unique, insider perspective on the critical role communication plays in saving lives and improving patient care. Through real-life ER scenarios, actionable strategies, and her own engaging storytelling, she delivers a compelling message on the power of structured, intentional communication in healthcare settings.
“Miscommunication is one of the leading causes of medical errors, staff burnout, and inefficiencies in the emergency department,” says Faria. “I wrote Crisis to Clarity as a practical guide to help healthcare professionals—from nurses and physicians to hospital administrators—improve team dynamics and create a culture of clarity and efficiency. Ultimately, better communication means better patient outcomes.”
Faria hopes her book will resonate with hospitals, healthcare professionals, and policymakers looking for solutions to improve workplace culture in emergency settings.
Available May 13 for $29.95, Crisis to Clarity is published by Clear Foundations Publishing & Consulting and is printed in Canada. It can be purchased on Amazon.ca or her website clearfoundations.ca.
