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Kirstie Poole joins Alcedo Care Group as service development manager

Alcedo Care Group, one of the largest independently owned and family run care providers in the North of England, has appointed Lancashire’s Kirstie Poole as service development manager.


In this new position, Kirstie will support the Bury, Blackburn and Preston offices of the top-rated home care provider, providing ideas and strategies to facilitate growth, and supporting the registered branch managers and their teams with ongoing professional development and training as they strive for outstanding service delivery.


Renowned for its exceptional portfolio of award winning home care services including nursing, personal care and support and companionship for those who wish to remain independent in their own homes, Alcedo Care Group is expanding at pace across the North West and beyond.


Having worked in care from the age of 18, Kirstie is well qualified for her new role.  Before joining Alcedo, she was a registered care manager for an operation that she helped build from scratch over six years; she has also worked across a number of other social care roles including quality assurance officer, care coordinator, field care supervisor and senior care supervisor in a care home environment.


Kirstie was attracted to Alcedo’s family values and the commitment to working together to achieve successful outcomes for service users.  She said: “I had heard really great things about Alcedo Care and identified with the company’s family values and culture.  I’m delighted to join such a fast growing and well regarded business and want to use my skills and knowledge to ensure that all of our clients in the Lancashire area receive safe and effective care delivered with compassion in the comfort of their own home and that our offices achieve outstanding CQC reports.”


Managing director of Alcedo Care Group, Andy Boardman, added: “I’m really pleased to welcome Kirstie to the team and look forward to seeing her develop in her new role.  Demand from service users in Lancashire means our offices are growing rapidly; the addition of Kirstie to the team in a regional role will support the branches enabling a continued high standard of service delivery across the region while still being able to expand.”


Kirstie has lived in Oswaldtwistle since the age of four and is now bringing her own young family up in the area.  When not working, they all love the great outdoors, spending weekends on the family farm with the dogs, cats, sheep, horses and cows or taking their boat to the Lake District for camping weekends.  She also enjoys meeting friends, socialising, singing and dancing and going to the gym.


Established in 2017, Alcedo Care offers Domiciliary Care Services, Live-in Care, Nurse-Led Complex Care Services, Supported Living and Children’s Services and has fast gained an enviable reputation as the home care provider of choice in the North West thanks to its superb 700-strong team of highly skilled and compassionate carers who make a tangible difference to the quality of life of the company’s home care clients.


Run by passionate husband and wife team, Andy and Jo Boardman, and with the support of their fantastic management team, the company is expanding at pace and aims to double in size over the next 12 months with the recruitment of more than 1,000 new carers.

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