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Fast-growing creative agency Milk & Tweed’s staff is expanding – and so is its office

Fast-growing creative agency Milk & Tweed has made two more appointments to keep up with demand from an ever expanding list of clients.

At the same time the Wiltshire agency is expanding its head office in Chippenham by taking on the unit next door to provide more space for its growing team.

Creative Director Jake Jeffries said the agency, which specialises in website, brand and logo design and digital marketing, needs the extra resource and space to stay ahead of new business coming in. “We made seven new appointments last year to maintain our high standards of customer service as well,” he said.

“When the opportunity to take on the extra space came along we jumped at it. It will give our team a lot more room to work comfortably. We’re knocking through to make one big open plan office and we’ll create two extra meeting rooms so that we can welcome even more clients.”

Joining the team are graphic designer Hannah Woolley and web designer Sara Antonacci. Both had been working from home in previous roles and said they were attracted by the prospect of being based in the agency’s Chippenham office, where there is a strong staff culture.

“I’ve been in situations where remote working has been really good but for the past year I have needed to get back into an office and be around people,” said Hannah, who has worked for several agencies since graduating from Falmouth University with an MA in Communication Design.

“I really wanted to go somewhere where they really valued team and really cared about people, where you felt like you were a part of it as well and you were part of building something,” she said.

She will be working as part of the design team working on new projects and liaising with clients. “I’m quite comfortable with that client relationship side of things and I also really enjoy like the process side and organisation and building the team,” said the 27-year-old.

Sara, who is originally from Rome but moved to the UK to study, said she was looking for somewhere where she could work among a team. “I’ve been working from home for years, so it was quite isolated,” she said. “What I was looking for was actually to go in an office, spend time with people, have some social interaction and also be able to rely on somebody else’s advice if I needed to.

“After my interview I liked the vibe here and I really, really wanted to be picked for the role. It’s the change that I needed so I was so pleased to be offered it.”

The 34-year-old, who learned web design while working at an agency in Newcastle, has already been busy. I’ve jumped on various different projects in my first few weeks and I’ve now been assigned a few new builds of a couple of projects by myself, which is quite exciting,”

Mr Jeffries said the agency’s emphasis on its staff culture is having a bearing on recruitment. “It is definitely more challenging finding the right people but we’ve found that the quality of the work we produce and having a good, creative and supportive atmosphere really helps.

“I’m delighted to welcome Hannah and Sara to Milk & Tweed, they are already proving to be excellent appointments.”

Sara added: “I felt I’ve known everybody here for a long time already, so I think it’s a good feeling to have, meaning that you’re probably in the right place.”

Find out more about the agency’s services by searching for Mlk & Tweed.

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Milk & Tweed’s new graphic designer Hannah Woolley, left, and web designer Sara Antonacci

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