Family Travel Expert ‘The Travel Mum’ Reveals Her Secret Weapon for Holiday Disruptions

Image credit: Airhelp.com

Editorial Brief
At a glance: AI-assisted overview, optimised for journalists, search & news aggregators
Press Release

London, 22nd September 2025

As families settle back into school routines, many are already looking ahead to the next break – the October half-term, and bracing for the inevitable travel chaos. Flight delays and cancellations remain a constant worry, but family travel expert Jen Carr, better known as @TheTravelMum, has a few tried-and-tested tricks to keep family holidays running smoothly.

Jen, who swapped her career as a doctor to inspire families to travel smarter, has built a community of more than 1m+ followers on social media by sharing practical, budget-friendly tips for exploring the world with kids in tow. With two young children herself, she knows firsthand how stressful it can be when flights don’t go to plan.

“Travelling with children means delays and cancellations hit that much harder,” Jen explains. “That’s why I always recommend parents do three things: keep kids entertained, pack plenty of snacks and water, and know your rights when things go wrong.”
One tool Jen swears by is AirHelp, the world’s largest air passenger rights organisation. Beyond handling claims on travellers’ behalf, AirHelp helps families understand exactly what airlines are required to provide during disruptions, from meals and refreshments to accommodation, as well as when compensation of up to £520 per passenger may apply.

“With family trips costing thousands, that knowledge really matters,” says Jen. “For a family of four, one eligible disruption could mean more than £2,000 back. Having AirHelp in your corner takes away so much of the stress.”

Why families should prepare for October half term travel
Disruptions in the skies show no sign of slowing. Labour shortages, rising air traffic and extreme weather continue to strain an already fragile aviation system. During last year’s October half-term alone, more than 594,000 UK passengers faced disruptions, with over 48,900 flights cancelled, leaving more than 40,000 travellers eligible for compensation.

With another busy October half-term approaching, Jen’s advice is clear: plan ahead, pack smart, and know your rights before you fly.
www.airhelp.com

Notes to editors

ADDITIONAL STATS SUPPLIED BY AIRHELP.COM October Half term 2024 (28 Oct 2024- 3 Nov), departing from the UK
  • Disrupted passengers- 594,095, 22.2%
  • Cancelled passengers- 48,959, 1.8%
  • Passengers eligible for compensation- 40,159
Summer 2025 (1 June- 31 August 2025), departing from the UK
  • Disrupted passengers- 13,014,501, 31.2%
  • Cancelled passengers- 581,906, 1.4%
  • Passengers eligible for compensation- 485,006
Easter 2025 (7 April- 20 April 2025), departing from the UK
  • Disrupted passengers- 1,054,751, 18%
  • Cancelled passengers- 54,831, 1%
  • Passengers eligible for compensation- 65,345

Get more news like this

Get more news like this on Google. Set News By Wire as a ‘Preferred News Source’ to get quicker access to news that’s important.

All done!
Thank you for subscribing.

Email Subscription