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Agent Rainmaker team ESTAtic about their latest award win

A team of mentors helping drive up profitability and success across the lettings industry has been recognised at a prestigious awards ceremony.

The ESTAS Customer Service Awards, now in their 19th year, saw Agent Rainmaker crowned winners of the Best Training Provider category, during a glitzy London ceremony hosted by TV’s Phil Spencer.

All winners are chosen based on 200,000 customer review ratings left by property companies on The ESTAS online platform.

Agent Rainmaker was set up by lettings specialist Sally Lawson six years ago to help bring the letting agent community together and boost profitability across the industry. They offer a wealth of resources, events and training to support agents to reach their potential and achieve their goals, with some adding £100,000s to their business within months of beginning to work with the Agent team.

Speaking after the award win, Sally said: “This is especially meaningful to us because it’s voted for by the agents themselves, based on how they rated the service received from suppliers they use.

“As well as offering valuable training to the lettings industry, my vision with Agent Rainmaker was to create a community where agents could discuss their challenges, share successes, and feel part of a network of business owners. So, an award based on how well we look after our clients is a fantastic reflection of the fact that this vision has come to life.”

Emphasising how important suppliers are within the property sector, awards host Phil Spencer added: “There’s never been a more appropriate time to highlight the role suppliers play in the industry. The best suppliers are instrumental in helping provide excellent service, they are an extension of the customer experience so the service they deliver is crucial, it’s therefore only right that The ESTAS puts the spotlight on their efforts.”

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Sally Lawson and Kate Gregory celebrate their ESTAS win

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