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Workhuman revolutionises workplace insights, launches industry-first AI assistant powered by unique employee recognition data

Workhuman® , the company revolutionising the way employees celebrate, connect with and appreciate each other in the workplace, has unveiled the latest innovation in its platform – the addition of a generative artificial intelligence (AI) assistant to its cultural [workforce] intelligence tool, Workhuman iQ. For HR and business leaders who struggle to access organisational insights, often buried in static, incomplete, and cumbersome data analytics systems, Workhuman iQ will offer an intuitive generative AI interface that surfaces dynamic and actionable answers and insights powered by an organisation’s rich, authentic, and unique Social Recognition programme data, and Workhuman’s 25 years of culture and recognition research.

Workhuman iQ is the only solution in the industry that provides a comprehensive view of an organisation’s people dynamics, performance and skills, state of cultural health, and where and how work is getting done. Workhuman’s new AI Assistant within Workhuman iQ leverages the world’s first recognition-specific language model, built by Workhuman, and uses data from a customer’s own recognition programme to provide real-time insight that can inform decisive actions to maximize people and business results. This innovation allows people managers and business leaders to quickly and easily get accurate and interactive answers to many types of employee, team, department, and organisation-level questions, such as, “who within the organisation is demonstrating our company values” or “what is the current skills profile of my team?” or “what impact is employee recognition having on top-talent or overall retention in my department” or “who are the best internal candidates for this role?”  The AI Assistant provides highly accurate responses, putting answers at the fingertips of those who need them most without the need for even more technology or even more data analytics expertise.

Transforming the way companies monitor and enhance their culture, Workhuman iQ leverages proprietary algorithms and AI to analyse data within the Workhuman platform, offering leaders and managers clear insights into the state of their culture and talent. Acting as a virtual consultant and a single source of truth, AI Assistant and Workhuman iQ go beyond reporting, uncovering previously hidden workplace insights and providing unparalleled insights into people dynamics, performance, skills, and more, empowering leaders to make informed and strategic decisions. The manual and labour-intensive process of generating actionable insights is replaced with real-time, on-demand trends, patterns, and precise answers to people and organisational questions.

“AI is changing the way work gets done, and with the introduction of generative AI tools within programmes that generate significant data, it opens the door for people without analytics backgrounds to easily access information it would have otherwise taken them days or weeks to uncover,” said Kevin Heinzelman, Workhuman Head of Product Management. “Workhuman iQ analyses an organisation’s unique recognition data and surfaces personalised, recommended actions based on identified patterns to help managers make informed decisions and foster an encouraging environment – further driving optimal team engagement, retention, and performance. Our solution equips managers with the information they need to better support their team and induces them to take a more proactive role in shaping culture, and our AI assistant takes those analytics capabilities to the next level.”

The new AI assistant comes on the heels of additional innovations in the Workhuman Platform, Admin Hub and Automated Welcome Awards, which significantly improve and empower the Social Recognition Program Manager experience.

Workhuman iQ empowers HR leaders and people managers to measure recognition programmes, track culture and engagement, measure skills and performance, and actively know how to improve every day.

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