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Leeds housing association recruiting new director to boost service delivery

Unity Homes and Enterprise is seeking a Director of Housing Operations with expertise in customer service, customer engagement and service delivery.


A permanent position, the successful candidate will provide strategic direction for the delivery of all housing services including tenancy management, responsive repairs, planned and cyclical maintenance, estates services, customer services and rental income.


They will be a corporate player with management experience and a strong commitment to Unity’s social purpose.


Applications from women and people with disabilities are especially welcome.


Holding the highest available gradings the Regulator of Social Housing, Unity is a successful, independent, and ambitious BME housing association operating in some of the most deprived and multicultural neighbourhoods in Leeds.


Alongside its role as a landlord and provider of housing services, the association helps people set up and run their own businesses, secure employment, and take up training, education, and volunteering opportunities to enhance their career prospects.

Cedric Boston, Unity Homes and Enterprise Chief Executive, said: “It is a particularly exciting time to be joining the organisation as we continue the work to transform our new five-year strategic vision into reality.

“As a key member of the Senior Management Team, the Director of Housing Operations will have a pivotal role in this exciting phase of Unity’s evolution.

“We are looking for a person who shares our passion for providing excellent services and has the drive to help people create a better future for themselves and the communities we serve.”

More information about the post is available on the Unity Homes and Enterprise website.

Applications close at midnight on Sunday 12 February.

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Notes to editors

Picture Cedric Boston, Unity Homes and Enterprise Chief Executive Notes to editors Unity Homes and Enterprise Unity Housing Association was formed in 1987 with the objective of building a strong, BME-led, community housing association to address the needs of black and minority ethnic communities in Leeds.  The initial focus was on Chapeltown, but this has widened to other areas of the city including Harehills, Beeston, Holbeck, Chapel Allerton and Pudsey.  Alongside two schemes in Huddersfield, a new affordable housing development has recently been completed in Cleckheaton.  With a turnover of £6.8 million and an annual investment in new and existing homes of around £6.5 million, Unity now manages over 1,350 properties for tenants from all communities and ethnic backgrounds. In 2000 the association established its not-for-profit subsidiary company, Unity Enterprise, to support local entrepreneurial activity.  It now provides 142 affordable business units for more than 80 diverse businesses across three centres in Leeds. Unity Employment Services (UES) was set-up in 2011 to support Unity tenants and their surrounding communities in accessing employment and training opportunities.  It has since supported more than 1,700 individuals into work and training.

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