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Leading digital health company secures biggest contract to date

Digital health company Health Call has renewed its partnership with Newcastle Hospitals NHS Foundation Trust to provide award-winning digital tools to benefit more than 1.5million patients in the North East and North Cumbria.

Newcastle Hospitals has secured a licence on behalf of the North East and North Cumbria ICS to supply more than 60 of Health Call’s innovative digital applications over the next three years – meaning more patients will be able to access the services.

Health Call Solutions will supply an innovative range of digital remote patient pathways to all NHS trusts across the North East and North Cumbria, further boosting the region as a leader in the development of healthcare services.

Health Call is an NHS-owned digital health company which was set up to share digital health expertise and resources to drive down the costs of health and care provision, whilst improving outcomes for the population.

The company works alongside healthcare professionals to share knowledge and create networks of clinical expertise. The end-to-end solutions provide health and care staff with the digital tools to help support them to care for their patients.

Benefits of the application include greater control of clinics, budgets and data, better data security and a robust audit trail, so that healthcare workers and patients can view and track appointments and appointment information at any stage.

Health Call’s new £1million contract with Newcastle Hospitals is set to help over 1.5 million patients across the North East and North Cumbria over the next three years. This includes supporting carers in care homes, providing regional organisations with the capabilities to provide the best possible patient care.

Ian Dove, Managing Director at Health Call, said: “It’s an extremely exciting time for Health Call and this important contract further validates our work across the North East and North Cumbria. The new contract is a testament to the trust our region has in Health Call, and we are looking forward to making a further positive impact. The Regional licence will provide investment into our region that will allow us to unify, improve and streamline the way NHS services are delivered across primary and secondary care.

“The investment allows us to continue to develop our solutions in the NHS, so patients receive the best care possible, so they are in the right place at the right time. This is a key milestone in our journey, and we can’t wait to see the impact. “

Dr Chris Plummer, Chief Clinical Informatics Officer at Newcastle Hospitals, added: “We’re pleased to announce the renewal of our regionwide remote monitoring planform capabilities with Health Call.

“This provides the region with access to over 60 clinically designed digital solutions and some exciting future developments, including integration into the Patient Engagement Platform (PEP) and the NHS App through the Great North Care Record.”

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NHS Health Call secured £1m contract

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Health Call is a unique 100% NHS-owned digital health company that was set up to share digital health expertise and resources to drive down the costs of health and care provision – whilst also improving outcomes for the population. Its collaborative approach to development advocates patient centred design and Health Call’s deployment teams learning culture ensures knowledge is spread across our NHS and beyond The organisation was formally incorporated in 2016 and is owned by 7 NHS Foundation Trusts in the North East and Cumbria. The trusts include: – County Durham and Darlington NHS Foundation Trust – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust – Gateshead Health NHS Foundation Trust – Newcastle upon Tyne Hospitals NHS Foundation Trust – North Tees and Hartlepool Hospitals NHS Foundation Trust – Northumbria Healthcare NHS Foundation Trust – South Tees Hospitals NHS Foundation Trust For more information about Health Call, visit follow on Twitter @NHShealthcall or LinkedIn.

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