Conga, the global leader in Revenue Lifecycle Management solutions, today announced it has partnered with accesso, the premier technology solutions provider for attractions and venues worldwide, to help modernise quote, proposal and document generation with Conga Composer. The automated and standardised solution minimises the time, effort, and business risk associated with accesso’s workflows, while also accelerating sales cycles and improving operational transparency to free sales directors’ time for more customer engagement.
accesso helps businesses engage and build loyalty with customers, enrich guest experiences, and identify new revenue opportunities through virtual queuing, ticketing, eCommerce, and experience management technologies. The company serves a wide variety of industries including theme parks and attractions, performing arts centres, ski resorts, and more.
Seeking to reduce the complexity and time-consuming manual changes related to proposal response processes, accesso needed a way to generate high-quality RFP responses quickly – with standardisation that would conserve accuracy and brand consistency across clients, yet still allow specialisation for their diverse client base.
With Conga Composer, accesso can modernise proposal development and facilitate consistent access to the latest brand-approved interactive content and pricing information in customised, multi-solution proposals. Conga Composer also enables accesso to take a manual and admin-heavy task for sales directors and simplify it with the touch of a button. Sales directors can create an on-brand and accurate quote with a single click, which allows them to dedicate their time to selling and engaging with clients. Implementing Conga Composer has enabled accesso to cut proposal revision turnaround time by one week.
“Our sales team wants to focus on things like defining customer needs and demonstrating how Accesso solutions deliver value,” said Jennifer Roth, accesso proposal manager. “Creating a price quote is simply a means to those ends. Conga Composer frees our sales directors to spend more time engaging prospects and less time fussing with documents.”
Standardising and automating the proposal processes provides accesso sales directors more time to build client relationships and pursue additional business, while accesso leadership also saves time with Conga Composer now more tightly integrated with Salesforce. Activity logging in Salesforce further helps sales directors, their managers, and executive stakeholders track proposal progress and assure version control.
Following its success building proposals with Conga Composer, accesso expanded its Conga portfolio by adding Conga Contracts for Salesforce. This new offering will optimise contract automation with additional features like redlining and clause library, enabling the accesso sales teams to build and manage contracts with greater accuracy using Salesforce data as a single source of truth.
“Savvy businesses like accesso understand that technology strategies directly impact both operational efficiencies as well as the client experience,” said Noel Goggin, CEO and culture leader at Conga. “Through our partnership, accesso can now further streamline processes, reduce time spent on tedious manual tasks, and more quickly deliver custom quotes that are on-brand and on-target to effectively meet prospective client expectations while accelerating the sales cycle.”
Conga is the leader in managing contracts end-to-end, streamlining contract and lifecycle management for efficiency and insights. Through its Contract Lifecycle Management, Conga Composer, and broader Revenue Lifecycle Management solutions, Conga helps thousands of organisations transform manual and disjointed processes to improve employee and customer experiences, increase accuracy, speed cycle times, and lower risk.
About Conga
Conga crushes complexity in an increasingly complex world. With our Revenue Lifecycle Management solution, we transform each company’s unique complexities for order configuration, execution, fulfilment, and contract renewal processes with a unified data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion our 11,000+ customers. We’re committed to our customers and to removing complexity in an increasingly complex world. Our solutions quickly adapt to changing business models so you can normalise your revenue management processes.
Conga has global operations across North America, Europe, and Asia.
About accesso® Technology Group, plc
At accesso, we believe technology has the power to redefine the guest experience. Our patented and award-winning solutions drive increased revenue for attractions operators while improving the guest experience. Currently serving over 1,000 venues in 29 countries around the globe, accesso’s solutions help our clients streamline operations, generate increased revenues, improve guest satisfaction, and harness the power of data to educate business and marketing decisions.
accesso invests heavily in research and development because our industries demand it, our clients benefit from it, and it makes a positive impact on the guest experience. Our commitment to improving the guest experience and helping our clients increase revenue is the core of our business. Our technology solutions allow venues to increase the volume and range of on- and off-site spending, and to drive increased transaction-based revenue through cutting-edge ticketing, point-of-sale, virtual queuing, distribution, and experience management software.
Many of our team members come from backgrounds working within the attractions and cultural industry. In this way, we are experienced operators who run a technology company serving attractions operators, versus a technology company that happens to serve the market. Our staff understands the day-to-day operations of managing complex venues and the challenges this creates, and together we strive to provide our clients and their guests with technology that empowers them to do more and enjoy more. From our agile development team to our dedicated client service specialists, every team member knows that their passion, integrity, commitment, teamwork, and innovation are what drive our success.
accesso is a public company, listed on AIM: a market operated by the London Stock Exchange.
