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Best British retailers celebrated in Retail Week Awards shortlist 

Dozens of Britain’s best retailers, shopworkers, delivery drivers and headquarters staff have been shortlisted in the 2023 Retail Week Awards.

Taking place at the Intercontinental Hotel O2 in London on 30 March 2023, the Retail Week Awards, sponsored by Salesforce, will celebrate the standout achievements of retailers and the retail workforce over the last year.

Businesses ranging from Aldi to eBay are in line to win categories like Best Grocer, Best New Store and The Retail Trust Happiest place to work and awards will also be presented to retail heroes from across the industry who have been proven to go above and beyond in their roles.

An impressive line-up of 14 industry leaders make up the Retail Week Awards judging panel this year, including Simon Roberts, CEO of Sainsburys, Manju Malhotra, CEO of Harvey Nichols, Pete Wood, CEO of All Saints, Tom Athron, CEO of Fortnum and Mason, John Colley, CEO of Majestic Wine, and Jo Jenkins CEO of White Stuff.

The Retail Week Awards ceremony will follow the UK’s retail industry event Retail Week LIVE 2023 which takes place from 28 – 29 March.
Hanna Jackson, Managing Director at Retail Week said: “It’s always an incredibly difficult decision selecting the Retail Week Awards shortlist and that’s even more true this year. Whilst Covid-19 no longer casts a shadow over the industry, supply chain issues and the cost-of-living crisis have hit businesses up and down the country. Yet the high calibre of entrants to this year’s Retail Week Awards reflects the sheer amount of hard work, collaboration and investment driven by retailers during such tough trading conditions.

“We believe this year’s shortlist recognises the most innovative and exceptional retailers and retail workers who are adapting to evolving customer expectations and changing spending habits whilst creating positive change within their companies and communities.”

The Retail Week Awards 2023 will take place at the Intercontinental Hotel O2 in London on 30 March 2023.

The Retail Week Awards 2023 Shortlist:

THE OKTA FUTURE LEADER AWARD
This award recognises outstanding talent in the retail sector, celebrating the achievements of those individuals paving the way for what comes next, and tipped to be gracing the CEO seat in the boardrooms of tomorrow.
Kirsty Keoghan, Senior Director UK Trading, eBay
Ghassan Hashim, Director, Ecklee
Lawrence Stafford, Community Marketing Manager, Finisterre
Ellen Modin, Head of CRM and Digital Marketing, Harvey Nichols
Lee Broomhead,Head of Retail, Hugo Boss
Nicola Chattaway, Business Transformation Project Manager, Jigsaw
Naomi Kasolowsky, Group Insight & Foresight Director, Tesco
Kimberley Roditi, Head of Product Management, Yoox Net-a-Porter Group

THE RETAIL TRUST HAPPIEST PLACE TO WORK AWARD, SPONSORED BY MICROSOFT
This award recognises the retailer that sets-industry leading standards for wellbeing and workplace happiness.
Aldi
AllSaints
Beaverbrooks
eBay
Fat Face
Majestic Wine
Papier
Phase Eight

THE STORE HERO/HEROES AWARD
This award recognises the UK’s stand out store manager or team.
Ryan Geraghty, Store Manager, The Body Shop, Liverpool One
Clare Giles, Store Manager, BP, Orsett South/North
Roan Irving, Store Manager, Co-op, McDonald Rd, Edinburgh
Lee Hutton, General Manager, Currys, Warrington
Lorraine Macdonald, Store Manager, Holland & Barrett, Bury St Edmunds
Patricio Aleman, Market Manager, Ikea, Birmingham
Craig Lambe, Master Manager, Kwik Fit, Cardiff (Cowbridge Road), Cardiff (Newport Road), Pontypridd, Merthyr Tydfil, Caerphilly
Jamila Mohamed, General Manager, New Look, Westfield Stratford
Erika Crosbie, Senior Store Manager, Pets at Home, East Kilbride
Pete Smith, Store Manager, Sainsbury’s, Bude

DISTRIBUTION/DELIVERY HERO/HEROES AWARD
This award recognises an exceptional distribution colleague or team who went above and beyond over the last 12 months.
Filip Misudik, Distribution Centre Shift Manager, Majestic Wine
Dean Lee Reddy, Excellence Manager, Ocado Group
Christopher Vaughn, Customer Service Team, Ocado Group
Wojciech Czech, Retail & Transport Team Leader, and Jaroslaw Kawski, Inbound & Stock Control Team Leader, The Perfume Shop
Automated Warehouse Team, THG
Fulfillment Development and Analytics Team, The Very Group

HEAD OFFICE HEROES AWARD
This award recognises an exceptional head office team who has delivered tangible value to their business over the last 12 months.
Blakemore Retail Operations Support Team, (Katie Poole, Caroline Wills, Claudette Robotham, Ellen Concliffe and Chris Bacon), A.F. Blakemore & Son
Omnichannel Connected Customer Team, Currys
The People Team, Fat Face
Dr Subashini M, Director of Science and Wellness, and Dr Taran Toor, Director of New Wellness Innovation, Holland & Barrett
IT team, Homebase
Charlotte Busby, Senior Central Operations Manager, New Look
Amy Smith, Head of Rewards and The Reward Team, Pets at Home
Elizabeth Dunn and the Business Change Team, River Island
The Property Team, Screwfix
Very’s Cost-of-Living Squad, The Very Group

THE ADYEN INCLUSION & DIVERSITY HERO/HEROES AWARD
This award recognises a standout team or exceptional colleague who has demonstrated dedication to inclusivity and diversity within the business.
Antonia Tony-Fadipe, Inclusive Hiring Lead, The Body Shop
Sharron Murray, Head of Inclusion & Diversity, Currys
Nicci Thomas, HR Business Partner, EE
Oliver Kennedy, Sales Associate, Holland & Barrett
Leah Buckman-Reilly, Creative Artworker, Pandora
Christarose Maphosa, Buying Manager – Fish, Tesco
Zee Botchway, Senior Procurement Manager (RAACE Network I&D Lead), Wickes

BEST NEW STORE AWARD
This category is open to all retail sectors and all sizes of store that have been newly opened or refurbished during the last 12 months.
Dr. Martens, Carnaby Street, London
Flannels, Liverpool
InMotion, Heathrow Terminal 5
Holland and Barrett, Market Street, Manchester
Loupe, Silbury Arcade, Milton Keynes
Marks & Spencer, Stevenage
Mind Charity, Carnaby Street, London
River Island, Derbion Shopping Centre, Derby
Seasalt, Westport
Sky Retail, Westfield White City, London
Sports Direct, Birmingham

THE SAS CUSTOMER EXPERIENCE GAMECHANGER AWARD
This award recognises the retailer that is leading the way in delivering outstanding customer experience.
Currys - ‘RepairLive’
Harvey Nichols - ‘An elevated customer experience’
Holland & Barrett - ‘How the Contact Centre is supporting Health and Wellness becoming a way of life for everyone’
Kingfisher - ‘Kingfisher x Hullabalook: Making mixed paint shoppable online’
ManoMano - ‘SPArtacUX’
N Brown - ‘Fashion That Fits’
Post Office - ‘WhatsApp Automation’

THE SALESFORCE RESPONSIBLE RETAILER AWARD
This award recognises a retailer for making an outstanding contribution to the communities in which it operates or an initiative or campaign which is making a positive impact in the wider world.
Aldi
The Body Shop
Central Co-op
Currys
eBay
Lidl
Pets at Home
Screwfix
SportShoes
Tesco
Wolf & Badger

THE ATTENTIVE FASHION RETAILER OF THE YEAR
This award celebrates an outstanding fashion retailer that has demonstrated great commercial success and catered consummately for its customers over the last 12 months.
AllSaints
Club L London
Freemans
H&M
New Look
Primark
Quiz
Reiss
Seasalt

GROCER OF THE YEAR
This award celebrates an outstanding grocery retailer that has demonstrated great commercial success and catered consummately for its customers over the last 12 months.
Aldi
Ocado Retail
Sainsbury’s
Tesco

SPECIALTY RETAILER OF THE YEAR
This award is aimed at giving recognition to the specialist retailers that focus predominantly on one major product category or one specialist sector, which contribute to a USP for that retailer.
Ann Summers
Cook
The Entertainer
Fanatics
Go Outdoors
HelloFresh
InMotion
ManoMano
Myprotein
Pets at Home
SportsShoes
Victoria Plum

BEST RETAILER UNDER £250m
This award celebrates an outstanding retailer that has demonstrated great commercial success and catered consummately for its customers over the last 12 months.
Ann Summers
Freemans
Harvey Nichols
Jollyes The Pet People
Loaf
Mamas & Papas
Marks Electrical
Wolf & Badger

BEST RETAILER OVER £250m
This award celebrates an outstanding retailer that has demonstrated great commercial success and catered consummately for its customers over the last 12 months.
H&M
New Look
Pandora
Primark
Reiss
Screwfix
Tesco
The Very Group
Wickes

COMMUNITY HERO/HEROES AWARD
This is an award that celebrates the vital and unique role that retail plays in local communities. On the back of the pandemic, and at a time when shoppers and their communities are affected more than ever by the cost of living crisis, this award applauds individuals or teams who have gone above and beyond their day job to help others.
Ganesamoorthy Nithiyakumar, Store Manager, BP, Rushett Connect
Junction 9 store, Currys
Newark Customer Repair Centre, Currys
Ian Ballie, Store Manager, EE, Perth, Scotland
Murali Kiruba, Technology Transformation & Portfolio Director, Estée Lauder Companies
One Stop South Wales Retail Team, Retail Division, One Stop Stores
Karen Coombes, Store Manager and the Haselmere Team, The Original Factory Shop, Haselmere
Karen Harris, Head of Marketing, The Perfume Shop
Amy Angus, Charity & Community Manager, Pets at Home, Handforth
Wendy Howarth, Community Champion, Tesco, Bury
Mike Harrison, Community Champion, Tesco, Loughborough Extra

THE SALESFORCE RETAIL LEADER OF THE YEAR AWARD
To be announced on the night.

THE ALIXPARTNERS OUTSTANDING CONTRIBUTION TO RETAIL AWARD
To be announced on the night.

THE CONSUMER CHOICE AWARD
To be announced on the night.

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Amy Angus, Charity & Community Manager, Pets at Home

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Notes to editors

About the Retail Week Awards  For 28 years, the Retail Week Awards have been a symbol of excellence for the retail sector. They provide a platform for industry-wide recognition and celebration from boardroom leaders to digital stars and store managers.  Retail is a huge part of how we live in Britain and while there have been some tough times for the sector recently the Retail Week Awards are a unique opportunity to share the amazing work people within this sector have done in the last 12 months for their customers and the world at large.  For more information go to https://awards.retail-week.com/  About Retail Week  Retail Week is the market leading source of premium business intelligence, trusted and relied upon by retail’s decision makers, influencers and specifiers. Our strategic advice helps retailers understand how to act now to optimise their operations and connect with the right partners to win in this new global, digital age.  About Salesforce  Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce visit: www.salesforce.com  For more information: https://awards.retail-week.com/ @retailweek #RWAwards22 

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